Ogwugo.com is an electronic commerce platforms predominantly used by business entities to facilitate electronic commerce and such business use does not generally involve the collection of personal information of individuals. Ogwugo recognizes the importance of privacy as well as the importance of maintaining the confidentiality of personal information. This Privacy Policy applies to all products and services provided by us and sets out how we may collect, use and disclose information in relation to users of the Sites.The information you share with Ogwugo allows us to provide the products and services you need and want while giving you the very best shopping experience. Our founder reminded us that a promise we make is a promise we keep, and its our promise to customers that we respect the trust you place in us and the privacy of the information you share. Part of providing superior customer service includes making sure that we are building a relationship of trust with customers. Our way of doing that is to let you know in a clear, prominent, and easily accessible way how we collect, use, share, and above all protect your personal information.Our Policy outlines: How and why we collect your personal information; How your personal information is used and protected; When and with whom we share your personal information; and What choices you can make about how we collect, use, and share your personal information. You may use our services and products via a mobile device either through mobile applications or mobile optimized websites. This Privacy Policy also applies to such use of our services and products. All capitalized terms not defined in this document shall have the meanings ascribed to them in the Terms of Use of the Site, which can be found at Ogwugo terms of use
Collection of Information:
Use of Personal Data If you provide any Personal Data to us, you are deemed to have authorized us to collect, retain and use that Personal Data for the following purposes:
We collect information from users when they place orders, subscribe to a newsletter or enter information on our app.
How we make use of Information from Users
We may use the information we collect from users when they register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested To improve our website in order to better serve users To administer a contest, promotion, survey or other site feature To quickly process User transactions To send periodic emails regarding order or other products and services To follow up with them after correspondence (live chat, email or phone inquiries)
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make visits to our site as safe as possible.We use regular Malware Scanning Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information supplied by users are encrypted via Secure Socket Layer (SSL) technology We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information All transactions are processed through a gateway provider and are not stored or processed on our servers.
User information can only be disclosed at the consent of the user. Information disclosed, such as location, email, phone number, and mail address will be used to process user transactions on our site.Unable to return Under the applicable laws, you have the right of access to personal information held by us and to request correction of the information. If you have any questions regarding this Privacy Policy or if you wish to access or correct your Personal Data, you may send your request in writing to the following address: Legal Counsel, The Legal Department Ogwugo.com, BETHEL PLAZA, 36 GARDEN AVENUE, ENUGU, ENUGU STATE, NIGERIA. Ogwugo Advertising Co., Ltd., No. 16B, Paradise City Estate, GRA, Enugu, Nigeria. In accordance with the applicable laws, we reserve the right to charge you a reasonable fee for the processing of any data access or correction request.We use cookies to store specific information about you and track your visits to the Sites. It is not uncommon for websites to use cookies to enhance identification of their users. A cookie is a small amount of data that is sent to your browser and stored on your computer or hard drive. A cookie can be sent to your computer's hard drive only if you access the Sites using a computer. If you do not de-activate or erase the cookie, each time you use the same computer to access the Sites, our web servers will be notified of your visit to the Sites and in turn we may have knowledge of your visit and the pattern of your usage.Generally, we use cookies to identify you and enable us to
You can determine if and how a cookie will be accepted by configuring the owser which is installed in the computer you are using to access the Sites. If you choose, you can change those configurations. By setting your preferences in the owser, you can accept all cookies or you can choose to be notified when a cookie is sent or you can choose to reject all cookies. If you reject all cookies by choosing the cookie-disabling function in your owser, you may be required to re-enter information on the Sites more often and certain features of the Sites may be unavailable.
The Sites and their contents are not targeted to minors (those under the age of 18) and we do not intend to sell any of our products or services to minors. However, we have no way of distinguishing the age of individuals who access our Site. If a minor has provided us with personal information without parental or guardian consent, the parent or guardian should contact our Legal Department/b at the address set out in paragraph D above to remove the information
We employ commercially reasonable security methods to prevent unauthorized access to the Sites, to maintain data accuracy and to ensure the correct use of the information we hold. For registered users of the Sites, your Registration Information and Account Information (if any) can be viewed and edited through your account, which is protected by a password. We recommend that you do not divulge your password to anyone. Our personnel will never ask you for your password in an unsolicited phone call or in an unsolicited email. If you share a computer with others, you should not choose to save your log-in information (e.g., user ID and password) on that shared computer. Remember to sign out of your account and close your owser window when you have finished your session. No data transmission over the internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect the information we hold for you, we cannot guarantee the security of any information you transmit to us and you do so at your own risk.
Any changes to this Privacy Policy will be communicated by us posting an amended and restated Privacy Policy on the Sites. Once posted on the Sites the new Privacy Policy will be effective immediately. You agree that any information we hold about you (as described in this Privacy Policy and whether or not collected prior to or after the new Privacy Policy became effective) will be governed by the latest version of the Privacy Policy
We welcome your input regarding our Privacy Policy and any comments on the services we provide to you. You may send us your comments and responses by post to: The Legal Department, Ogwugo.com 16B Paradise city estate GRA , Enugu, Nigeria.
Stay safe online by protecting your account password Whether you're on or offline, care for your password as you would care for the key to your house. If your password falls into the wrong hands, your identity may be stolen and someone else may access your account. You can take a few simple steps to help ensure that your password is protected Make sure to create a different password for each online account you hold Create a more secure password for your Ogwugo account by using a combination of letters and numbers Change your Ogwugo password often to enhance account security Don't share your password with anyone If you're signing in to your Ogwugo account, only enter your password at a URL that begins with https://Ogwugo.com
Prevention Stay safe online by safeguarding your computer against virusesThere are numerous viruses in circulation that threaten to damage your computer or spy on your Internet activities. While there is no foolproof way to protect your computer, you can minimize your risk by installing virus protection software. Take full advantage of virus protection by Keeping the virus protection software up-to-dat Set the virus protection software to install updates on a regular basis Use the virus protection software to scan your computer frequently.
Protection Prevent Spoof Emails and Websites Claiming to be sent by a well-known company, spoof email directs users to Web sites asking for personal information such as a credit card number, Social Security number, or account password Because it's so difficult to tell when an email or Web site is a spoof, Ogwugo recommends that you Never enter sensitive personal information (such as your password or credit card, bank account, and Social Security numbers) in an email.If you've upgraded to a owser with the latest anti-phishing capabilities, the Web address bar may help you to identify secure Web pages. Look for a green Web address bar to confirm that you are on a secure page before entering sensitive information.
with confidence by reading the item description before you purchase, make sure you are familiar with the seller's shipping, warranty, and return policy. Some stores will offer full refunds, while others charge restocking fees and give only store credit. On Ogwugo.com, it is important to know about the item you're interested in. Always read the item description carefully before purchasing. The item description can help you make an informed decision and avoid surprises. It is always a good idea to look at the details of a specific item, as well as the payment methods accepted
Avoid logging into accounts that contain sensitive financial information (e.g. bank or credit card accounts or commerce websites) on public or shared computers. If you do access such information on a public or shared computer, remember to sign out completely and close your owser window after you're done.
Endeavour to contact the ogwugo customer service when faced with confusing challenges, to avoid making unwarranted mistakes such as:Purchasing the wrong item,making payments to a wrong account, Inputting a wrong location, etc.The Customer Care is always at your disposal. Feel free to contact.
In many cases, credit card companies limit your liability for online purchases in cases of fraud. Some online payment systems do not share your full credit card number with sellers in order to give you extra protections.
Look for the "https://" connection in the address bar (and the padlock icon in your address bar if youre using Google Chrome or Internet Explorer) when transmitting any sensitive information like credit card or bank numbers. When accessing financial accounts, check that the website has an Extended Validation Certificate mdash; the URL or website name should show up as green in the URL bar of many modern owsers, meaning the organization that operates the website has been validated. Ogwugo.com is always at your disposal to provide a secure means of transacting online For Ogwugo transactions, you should use Ogwugo's only approved payment methods Typing sensitive web addresses into your browser's address bar navigate to sensitive accounts by clicking a link or copying and pasting the address. Instead, type out the web address yourself. But make sure that you are inputting the correct address; some typosquatting sites look exactly like the real site, but are set up to phish your account information. Avoid entering personal information on suspicious sitesIf a site is asking for personal information beyond what is required to purchase a product or receive a service (e.g., bank account information, security question answers, or passwords) be suspicious as these types of inquiries may be indicative of a phishing attempt. Some sites may be a carbon copy of the official site, including logos and text, but are set up by fraudsters with the sole purpose of obtaining your personal information. Avoid hacked sites and keep an eye on the owsers address barIf you click on a link and get instantly redirected, that site may have been hacked and contain malware. Malware, such as viruses, worms, and Trojan horses, can silently install unwanted software on your computer. Some hacked sites wont automatically redirect you to a different page, but may contain irrelevant and spammy content on the page. Keeping an eye on the address bar to ensure the link you click on is the one you are delivered to is one way to be vigilant.
Having a digital or paper copy of large transactions can help you if you do need to make a return or contest unauthorized charges made to your account. Verify Your Purchase/bgt Always verify every purchase you make once you have recieved the item. This will aid us have a proper documentation of your account's progress